**Please note that we do not take custom hair piece orders from May-September. However, we may be able to make minor customizations to the pieces in our regular collection - just ask!
⌘ October-April: We would love to work with you to design the perfect piece for your hairstyle, dress, and budget! No need to purchase this listing - let's chat first! To start the process, please send us:
- photos of your dress (preferably of you wearing it!)
- photos of your hairstyle inspo
- photos of your jewellery/other accessories
- your preferred metal: silver, rose gold, or yellow gold
- your preferred components: pearls, crystals, leaves, florals (the more info you provide on your likes/dislikes, the better!)
- your preferred size: minimal, statement - or somewhere in between?
- your target price range (we can design within most budgets!)
- your timeline
- we can't wait to chat with you! firstname.lastname@example.org
We will respond within 1-3 business days with our thoughts and recommendations! We will often have follow up questions for you, so that we can provide a quote. We will discuss your piece in detail before you commit to placing the order.
⌘ If you decide to go ahead with the order, we will send you a custom listing for the piece. The transaction must go through (paid in full) before we start production.
⌘ Please note that we do not provide pre-design sketches (this keeps design fees minimal!). Ordering a custom piece from SWB Jewellery means that you like our work, and trust that we will create something that you love based on our preliminary discussions.
⌘ All custom pieces are final sale (no returns, exchanges, or store credit). ⌘ We reserve the right to cancel the transaction and refund your payment (in full) if we are unable to produce your piece(s). Don’t worry, we will let you know! We want all of our brides to be happy, and we would rather turn down an order than have you be disappointed with the final product.